Cellution Wireless Telecommunication Consultants
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CELLULAR MANAGEMENT SOLUTIONS





MOBILE MANAGEMENT OVERVIEW

MOBILE PROCUREMENT SOFTWARE

PROFESSIONAL SERVICES AND EXPENSE REDUCTION

DEVICE TRACKING AND INVOICE MANAGEMENT

WIRELESS HELP DESK

REAL-TIME DEVICE TRACKING

WIRELESS CONSULTING

SAFE DRIVING SOFTWARE




Mobile Experts Team: Achieve world-class tech support with Cellution’s Wireless Help Desk services

With so many mobile devices on the market today, keeping up to date on today’s wireless technology needs and device requirements takes a specialized focus. Cellution’s Mobile Experts (ME) Team allow you to tap the experts in wireless help desk services and maximize IT resources while providing a world-class support solution for your mobile workforce.

With dedicated wireless Help Desk services from the ME Team, you can:

Ensure the productivity of your wireless workforce – Today’s business climate demands that your employees are empowered with the tools they need to get the job done efficiently. With the ME Team, you get a dedicated wireless IT team in your corner, virtually eliminating the down time experienced by employees because their devices are not working properly.
Stay on top of the latest wireless technology – With Cellution’s Mobile Experts Team, you get Help Desk support for all smart phone devices, all standard cell phones and large variety other mobile devices. In addition, our ME Team is committed to staying informed on the latest software updates and device requirements to make sure your wireless workforce is always up to date.
Gain efficiencies by using subject matter experts – If your core business requires extensive internal IT resources, asking them to focus on wireless Help Desk support can dilute their efficiency, knowledge base and focus. By tapping the strength of Cellution’s Mobile Expert Team, your staff can stay focused on their expertise without sacrificing critical support.

Cellution’s Help Desk Management Services includes two key offerings and an extended coverage option to support air card technology:

Service name Coverage Devices and Support included
Help desk Basic Comprehensive Support During Normal Business Hours Tier 1 & 2 Help Desk & Procurement Portal North America (inclusive of all Smart & Standard devices)
Help desk Expanded Comprehensive Support 24-7 Extended hours for Tier 1 & 2 Help Desk & Procurement Portal North America (inclusive of all Smart & Standard devices)
Supplemental Air Card Coverage Provides air card support based on contracted coverage plan (Basic or Expanded) Tier 1 & 2 Help Desk & Procurement Portal North America

With custom software solutions and the industry’s most experienced wireless support staff, Cellution’s Wireless Help Desk service plans can help your organization achieve significant cost savings and efficiencies For more information contact us at sales@1cellution.com or call 1-866-887-WRLS (9757).


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