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Wireless Telecom Expense Management and international Mobile Management can help your organization save 40% or more Cellution - Wireless Expense Management
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CELLULAR MANAGEMENT SOLUTIONS





MOBILE MANAGEMENT OVERVIEW

MOBILE PROCUREMENT SOFTWARE

PROFESSIONAL SERVICES AND EXPENSE REDUCTION

DEVICE TRACKING AND INVOICE MANAGEMENT

WIRELESS HELP DESK

REAL-TIME DEVICE TRACKING

WIRELESS CONSULTING

SAFE DRIVING SOFTWARE





Cellution’s FAST Software takes mobile device procurement to a new level of efficiency

On average, 20% to 30% of all your organization’s wireless devices will require some sort of routine technical support on a monthly basis. This means for every 100 devices, you need approximately 1-2 employees to support them.

For most companies, day-to-day wireless procurement is still managed manually, by having an administrator call carriers, chase down approvals, customize requests, and provide status updates all along the way. These manual processes can cost you hundreds of resource hours that could be better spent on more productive work.

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Sound familiar?

“Employees just won’t stop calling us. They’re obsessed with everything mobile. I’m tired of my staff having to stop what they’re doing to provide a status on an upgrade that was submitted 3 hours ago.”

The better way is FAST

With Cellution’s Fully Automated Service Ticket (FAST) Software, one administrator can easily manage up to 8,000 or more mobile devices. FAST allows companies to establish system wide controls, and then empower employees to manage their own wireless device procurement on a self-serve basis.

With the FAST software, employees can log in to submit their own requests online for devices, features, plans and more. Through FAST, organizations can achieve a number of controls, cost savings and benefits, such as:

   
Reduce resources – The FAST mobile procurement software completely automates the daily processes of device additions, deletions, upgrades, replacements and more. The web-based software works within your organization’s approval workflow guidelines, along with strong centralized administration capabilities and convenient workforce interfaces that allow employees to manage their own devices and track the status of submitted tickets.
Automated tracking – How many times have you turned off a phone number of a departing employee, only to discover months later that the carrier never processed your request and your organization has been getting charged all along? A number of updates, such as feature changes or plan changes, must be tracked and audited to ensure they are actually put into place with the carriers. FAST allows you to quickly and easily review all such updates in a given month, and can even be interfaced with your telecom invoice management system for ongoing invoice auditing.
Powerful Centralized Admin Center– While employees do get much more hands-on access than they have now, your back-office staff actually gains more control as well. Through the administrative panel, your staff can set system-wide parameters in bulk or make changes by individual device.The system also lets you establish and maintain an accurate inventory, and provides increased visibility for all inventory under management.
Enforce Wireless Procurement Policy – Let’s face it, not every bell and whistle available on today’s phones help increase productivity. From pre-approved device options to determining when an employee is eligible for an upgrade, FAST streamlines and automates the procurement process according to selections your organization pre-determines.
Carrier accountability– Carriers often issue system-wide upgrades that can override settings and allowances you want enforced. The FAST system can be configured to connect to your help desk and invoice management systems to make sure carriers don’t disregard your required settings and updates.
Process Improvement– By establishing guidelines upfront and providing acceptable options that meet employee’s productivity needs, you empower your employees, while reducing management time throughout all levels and departments.
Flexible hosting options – FAST Mobile Procurement Software is available as an external web-based application, or can be hosted internally by your company’s IT department.
Single Sign On Available – Security is primary concern for many corporations. As a result, Cellution recently introduced the capability to configure the FAST Software Package within your corporate network, using your network’s single-sign-on authentication for employee access.
Easily integrates with your current TEM Software – FAST is a flexible mobile procurement system that easily connects with most existing TEM systems on the market.

How many man hours does it take your organization to support the day-to-day activities your wireless workforce?

Save significantly on staff resources with FAST, the procurement software that gives both you and your mobile workforce maximum control and visibility.


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Your company may be exposed to millions in legal costs and damages without an effective wireless device policy

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